About Us

James Henry is based in Upper Hutt.  We specialise in the supply and installation of high quality wooden floors.  We use both recycled and new New Zealand native timbers, as well as sustainability harvested imported hardwoods.  Sustainability is one of our core values and the business was set up to avoid large volumes of beautiful centuries old timber being cut up for firewood or being crushed and dumped to landfill.

We have experienced and hardworking tradesmen and our overriding aim is to ensure our customers get a beautiful classic floor, a floor which has been installed correctly, a floor which will add value and provide many years of great service. 

James Henry is owned and managed by husband and wife shareholders Chris Northmore and Linda Patterson.  The company commenced from small beginnings in 2006 and has moved premises twice to now occupy a 1500m2 workshop, warehouse and showroom in the South Pacific Industrial Park in Upper Hutt.  Our permanent staff and specialist contractors have expanded from 1 to 16 in this time.

The business operates in two business streams.  The ‘Factory’ business includes all timber purchases, remanufacturing and warehousing activities and resulting timber and flooring sales to customers who don’t require our installations services.  The ‘Solutions’ business covers all design, supply, installation, sanding and coating work for our customers.

We feel our business is unique because it effectively bridges the gap between rough and ready demolition contractors and architects and interior designers and their clients.  The recycled timber look is very popular, but had never found much favour with building contractors because of inconsistent supply, variable quality, moisture problems and the ever present risk of nails in the timber.  We have put processes in place which have effectively eliminated these downsides and can supply a full range of sizes in various species and deliver consistently uniform, dry, de-nailed and metal detected product which builders can then use with confidence.

The company’s business values and practices were independently endorsed when James Henry picked up three first place awards in the Innovation, Sustainability and Best Emerging Business categories at the 2014 Wellington Region Business Excellence Awards (formally known as the Westpac Hutt Valley Chamber of Commerce Business Awards). 

The Rest of the Team

James Henry Team Photo

James Henry crew 2016, standing on recently laid 700m2 Jarrah parquet floor at Renouf Foyer,
Michael Fowler Centre, Wellington

Our Installation Crew

Our floor installation crew are enthusiastic, committed and hardworking individuals who are collectively highly skilled in wooden floor laying and finishing.  Their essentials skills are patience, an eye for detail and highly developed craftsmanship.  Adrian manages the scheduling and is our Contracts Manager. He works alongside or in combination with Ben, William, Nathan and Finley.  The team has a great mix of age and experience with supporting trade qualifications in carpentry and floor installation.

Our Sanding Crew

Our floor sanding and coating crew are also experienced and hardworking individuals who are committed to their work.  They are comfortable using the full range of polyurethanes, oils, waxes and specialist stains. Adrian manages the scheduling and the sanding crew is Warren, Issy and Glen.

Our Factory Staff.

Morgan runs our factory operations in Upper Hutt. He is a trade qualified timber machinist with a professional’s eye for detail complemented by an outstanding knowledge of NZ native and imported hardwood timbers.  He is ably assisted by Scott, Nathan and Dylan.


As a company we are fully committed to developing our staff with formal trade apprenticeships through two BCITOs.  Currently we have two apprentices on staff working in floor installation and timber machining.  At the July 2015 BCITO Annual Awards our last floor installation apprentice was awarded the Villars Trophy, for outstanding commitment and dedication.  A previous apprentice was flooring apprentice of the year in 2013.  All of our current apprentices started work in our factory and recognising their potential we encouraged them into formal apprenticeship programs.